Terms and Conditions
Effective Date: April 8, 2025
Welcome to Prime Group Logistics!
These Terms of Use ("Terms") govern your access to and use of https://prime-group-logistics.com ("Website") and the services provided by Prime Group Logistics LLC ("Prime Group Logistics," "we," "our," or "us"). By accessing or using this Website or our services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.
Acceptance of Terms
By using this Website, you acknowledge and agree to these Terms. Continued use signifies your acceptance of any modifications published on this page.
1.1 Website Use by Visitors (Non-Clients)
Visitors may browse the Website for informational purposes. You may not attempt to disrupt site functionality, bypass access controls, or use automated tools to access or extract data. We reserve the right to restrict access at any time without notice.
Intellectual Property
All content on this Website — including text, graphics, software, algorithms, training materials, and proprietary systems — is owned by Prime Group Logistics LLC or its licensors and is protected by applicable intellectual property laws.
You may not:
Reproduce, duplicate, copy, or distribute any content
Reverse-engineer site features or functionality
Scrape or harvest rate or load data (Penalty: $500/day)
Sell, rent, or sublicense any content without permission
User Responsibilities
3.1 Carrier Compliance: To use our dispatching services, you must maintain:
Active MC and USDOT authority
$1,000,000 liability and $100,000 cargo insurance
ELD compliance and accurate documentation
Penalties:
$250 per load for 2+ weekly rejections
$1,000/day for submission of falsified documents
3.2 Prohibited Conduct:
Posting disparaging comments about Prime Group Logistics online
Engaging in unauthorized brokering
Sharing login credentials with others
Service Terms
4.1 Performance Guarantee: Our “100% ROI or No Fee” offer applies if you: ✓ Accept at least 90% of booked loads ✓ Remain in compliance with Section 3.1 ✓ Provide accurate and updated equipment details
Exclusions include:
Market rate volatility
Broker cancellations
Force majeure (e.g., weather or external disruptions)
4.2 Pricing Structure
Our dispatch service pricing is dynamic and tailored based on several factors including fleet size, equipment type, safety score, and time in business. Final rates are only confirmed upon a signed agreement. Verbal agreements or estimates are non-binding.
Core Dispatch Rates Pricing is based on fleet size and equipment:
1 truck: 5%
2–3 trucks: 4%
4–6 trucks: 3.7%
7–8 trucks: 3.5%
9–14 trucks: 3.2%
15+ trucks: 3%
Carhaulers (specialized):
1–5 trucks: 5%
6–10 trucks: 4.5%
11+ trucks: 4%
Adjustments Additional pricing adjustments may apply:
Experience-Based Discounts:
1–11 months: +0.4%
12+ months: 0%
Safety-Based Adjustments:
Satisfactory: 0%
Conditional: +0.5%
Freightguards present: +0.5%
Premium Add-On Services (Optional)
Service 1–10 Trucks 11–15 Trucks 16+ Trucks Administrative (Data Entry) +0.20% +0.15% +0.12% Factoring Billing +0.20% +0.15% – Direct Billing +0.50% +0.40% – Full Accounting +1.00% +0.85% – Afterhours Assistance +0.50% +0.30% –
Invoicing & Payment Terms All services are billed weekly based on the prior 6-day service period (Sunday–Friday). Payments are due via ACH transfer within 24 hours of invoicing.
4.3 Services Upon Agreement: Some services, such as premium dispatching or strategic consulting, are only rendered upon execution of a formal signed agreement.
Privacy & Data Use
5.1 Cookies: We use essential cookies for site functionality, and optional cookies for analytics and marketing. By using our Website, you consent to our Cookie Policy. Third-party cookies (e.g., embedded videos) may also be active. For more details, please review our Cookie Policy.
5.2 Data Security: We implement robust security measures including:
256-bit SSL encryption
Periodic system audits
Role-based employee access to sensitive data
5.3 Analytics & Retargeting: We may collect non-personal data for analytics and advertising, including retargeting ads via platforms like Google and Facebook. You may opt out via browser settings or ad preferences. You can also use tools such as the Digital Advertising Alliance Opt-Out to manage preferences.
Communications & Marketing
6.1 Consent to Contact: By providing your contact information, you agree to receive communications (including emails, calls, and SMS/texts) regarding services, account updates, promotions, and company news.
6.2 SMS/Text Messages: You may receive dispatch updates, load alerts, or billing reminders via SMS. Message and data rates may apply. You may opt out at any time by replying "STOP."
6.3 Marketing & Testimonials: With your consent, we may use anonymized success stories, feedback, or case studies in our marketing. We will never share confidential or identifying information without your approval.
Linking & Advertising
7.1 Approved Linking Sources: Organizations such as government agencies, search engines, and news outlets may link to our Website without prior approval, provided such links are not deceptive or misleading.
7.2 Prohibited Linking Sources: We do not allow links from sites that:
Contain adult content or illegal material
Promote gambling or prohibited activities
Violate intellectual property rights
7.3 Advertising Rights: Prime Group Logistics reserves the right to display promotional content, advertising, and partner links across its website and communications.
Disclaimer & Liability
8.1 General Disclaimer: We strive for accuracy and performance but do not guarantee uninterrupted availability, specific earnings, or load volume.
8.2 Limitation of Liability: Our total liability for any claim shall not exceed one (1) week’s paid service fee.
8.3 No Warranty: We provide all content and services "as is" with no express or implied warranties.
Dispute Resolution
Disputes will first undergo 30-day mediation in Sheridan, Wyoming. If unresolved, they will be subject to the exclusive jurisdiction of Wyoming state and federal courts. The prevailing party is entitled to recover legal fees.
General Provisions
Children’s Use: This Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Amendments: We may revise these Terms with 30 days' prior notice via email or website announcement.
Right to Refuse Service: We reserve the right to deny service to any user for violations or business concerns.
Termination: We may suspend or terminate access at our discretion for breach of terms.
Notices: Legal notices must be sent to legal@prime-group-logistics.com
Contact Information Prime Group Logistics LLC Phone: (312) 761-9164 Email: info@prime-group-logistics.com