Privacy Policy

Privacy Policy (Prime Group Logistics)

Effective date: 1/22/2026

Prime Group Logistics (“we,” “us,” “our”) operates this website and is the controller of personal data collected through it.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices/rights you may have.

1) Information we collect

A. Information collected automatically (Device/Usage Data)
When you visit our website, we may automatically collect certain information, including:

  • IP address and approximate location (city/region)

  • browser type, device type, operating system

  • time zone, language preferences

  • pages viewed, time spent, clicks, referring/exit pages

  • cookies and similar tracking technologies (see Cookies section if you add one)

We use this information to operate the website, maintain security, and understand usage trends.

B. Information you provide to us
You may choose to provide personal information when you:

  • contact us via forms/email

  • request information, services, or support

  • subscribe to updates/newsletters (if enabled)

This may include:

  • name

  • email address

  • phone number

  • company/organization (optional)

  • any information you include in your message

Note: If you collect payments later, list exactly what you collect and via which processor (Stripe/PayPal/etc.). Right now your text mentions “payment information,” so only keep that if it’s true.

2) Why we process your data (purposes)

We process personal data only when we have a lawful basis and for purposes such as:

  • Providing services / responding to requests (e.g., answering inquiries)

  • Website operation and security (preventing fraud, abuse, and attacks)

  • Analytics and performance (understanding site usage and improving content)

  • Legal obligations (complying with applicable laws)

We do not sell your personal information.

3) Legal bases (EEA/UK users)

If you are in the European Economic Area (EEA) or the UK, we rely on the following legal bases where applicable:

  • Consent (e.g., newsletter signup)

  • Contract (to provide requested services)

  • Legitimate interests (security, website improvements, service development)

  • Legal obligation (when required by law)

4) Sharing your information

We may share personal data only when needed to operate our services, including:

  • Service providers (hosting, analytics, email delivery) who process data on our behalf

  • Legal authorities if required by law or to protect rights/safety

We require service providers to protect the data and use it only for the agreed purpose.

5) International transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers.

6) Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including to comply with legal, accounting, or reporting obligations.

7) Your rights (EEA/UK)

If you are an EEA/UK resident, you may have the right to:

  • be informed about processing

  • access your data

  • correct inaccurate data

  • request deletion (“right to be forgotten”)

  • restrict processing

  • data portability

  • object to processing

  • withdraw consent (where processing is based on consent)

  • complain to a supervisory authority

To exercise your rights, contact us using the email below.

8) Links to other websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing information.

9) Security

We use reasonable administrative, technical, and organizational safeguards to protect personal data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

10) Changes to this Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

11) Contact us

If you have questions about this Privacy Policy or want to make a request regarding your personal data, contact us:

Email: info@prime-group-logistics.com